Welcome to Meowkey support. Below are answers to the questions we hear most often. If you can't find what you need, email us at contact@meowkey.io — we typically reply within 2–3 business days.
Meowkey generates a personalized astrology chart using the 七政四余 (Seven Governors and Four Echoes) Chinese astrology method, based on your birth time and location. The app provides personality interpretation, a written personality report, life-phase analysis, and synastry chart visualization for comparing two people.
七政四余 ("Seven Governors and Four Echoes") is a traditional Chinese astrology system practiced for over a thousand years, historically used in the imperial court. It maps eleven celestial bodies — the seven visible planets plus four shadow points — onto your personal birth chart.
No. Meowkey provides interpretations based on a traditional cultural method, intended for self-reflection and entertainment. We do not make predictions about your future, and the app does not give medical, legal, financial, or psychological advice.
You can still use the app fully. When entering your birth info, choose skip / unknown time — we'll default to noon, and all features remain available. You can update the time later if you find it out.
Open the app and go to Me → Edit profile. Updating your birth info recalculates your chart automatically.
Try searching in English, or pick a nearby larger city. Our location search uses public geocoding services (OpenStreetMap and Photon); some smaller places may not be indexed. You can also send the city name to contact@meowkey.io and we'll help.
The seven governor stars (sun, moon, Mercury, Venus, Mars, Jupiter, Saturn) plus four echo stars — South Node, North Node, Ziqi, and Lilith. Eleven points whose placements form your personal chart.
七政四余 and Western astrology share common ground as astrological traditions, but each developed as a distinct system with its own methods, terminology, and interpretive logic. While the two overlap in places, much of each system is unique to itself — so the charts cover related territory in different ways and are not directly interchangeable.
Outer appearance describes how you tend to show up to others — the visible side. True self is the inner drive that motivates you. Reading both together gives a fuller picture than either alone.
The daily forecast offers a simple reading across key life areas based on your chart. The daily oracle is a brief reflection or thought for the day.
Open the Profile tab. In the chart section, switch to Synastry (alongside Natal and Cycle), then enter the other person's birth info. Meowkey will display both charts side by side and show how your sun and moon placements interact.
You can sign in with email + password, Sign in with Apple, or Sign in with Google.
If you used Sign in with Apple and chose Hide My Email, Apple gives us a private relay address. Emails we send still reach your real inbox through Apple's relay. This is normal and respects your privacy choice.
On the app's email sign-in screen, tap Forgot password? and enter the email address you used to register. Open the reset link from your email on the device where Meowkey is installed, then set and confirm your new password in the app. If the link has expired or has already been used, request a new one. If you don't receive the email, check your spam folder. For further help, email contact@meowkey.io. If you sign in with Apple or Google, use that sign-in option; to reset your Apple or Google password, follow that provider's account recovery process.
Open the app and go to Settings → Delete account. Deletion is immediate and cannot be restored. It removes the account, the profile and charts stored with it, and the copy cached on that device. If you signed in with Apple, we revoke that Sign in with Apple authorization first. Email and Google accounts are deleted the same way. You can register again afterwards, including with the same Apple ID. If you can no longer access the app, email contact@meowkey.io and we'll delete your account after verifying your identity.
Your birth data and charts are stored with your account on our servers, on both iOS and the web, so the chart is available across sessions. The iOS app also keeps a cache on the device. See our Privacy Policy for full detail.
Account credentials (email + hashed password, or Apple / Google identifier). On both iOS and the web, we store your profile and the charts you generate. If you sign in with Apple on iOS, we also store an Apple refresh token, used only to revoke that sign-in when you delete the account. Product analytics: Mixpanel and Vercel Web Analytics on the web, PostHog on iOS. No advertising SDK is used on either platform.
Force-quit and reopen the app. If the problem persists, email contact@meowkey.io with your iOS version and a brief description of what happened.
We'd love to hear it. Email contact@meowkey.io with as much detail as you can — screenshots are especially helpful.
欢迎来到 Meowkey · 妙计支持中心。以下是用户最常问到的问题。如未找到所需答案，请发邮件至 contact@meowkey.io,我们通常在 2–3 个工作日内回复。
Meowkey · 妙计 基于「七政四余」中国传统占星方法,根据您的出生时间与地点生成个人星盘,并提供性格解读、性格报告、人生阶段分析,以及双人合盘可视化。
「七政四余」(Qī Zhèng Sì Yú)是中国流传逾千年的传统占星体系,历史上曾在皇家钦天监使用。它以十一颗星体——七颗肉眼可见的行星加四颗虚星——来描绘您的命盘。
不是。Meowkey 仅基于传统文化方法提供解读,仅供自我反思与娱乐参考。我们不对未来作出预测,应用也不提供医疗、法律、财务或心理咨询建议。
您仍可正常使用应用。在输入出生信息时选择「跳过 / 未知时间」,系统将默认使用正午时间,所有功能保持可用。日后若知晓具体时间,可随时更新。
打开应用,进入「我的 → 编辑资料」。更新出生信息后,命盘会自动重新计算。
请尝试以英文搜索,或选择邻近的较大城市。我们的位置搜索使用公共地理编码服务(OpenStreetMap 与 Photon),部分较小的地点可能未被收录。也可将城市名发送至 contact@meowkey.io,我们会协助处理。
七政星(日、月、水星、金星、火星、木星、土星)加四余星(罗睺、计都、紫炁、月孛)——共十一颗星,其位置构成您的命盘。
七政四余与西方占星同为占星传统,具有一定的共通基础,但各自发展为独立的体系,在计算方法、术语与解读逻辑上均有不同。两者在某些方面有所重叠,但各自仍有大量独有的内容,因此两套体系生成的命盘覆盖相近的范畴但路径不同,并不可直接互通。
外在表现描述您让外界看到的样子——外显的一面。真我则是驱动您内在的核心动力。两者结合才能呈现完整的您。
每日运势会针对主要生活领域提供简明解读。每日神谕则是当日的一句简短寄语,供您参考。
打开「我的」标签,在命盘区域可在「本命」「流年」「合盘」之间切换。选择「合盘」,输入对方的出生信息,Meowkey 会并列展示双方命盘,呈现您们的日月互动。
您可以使用邮箱 + 密码、Sign in with Apple 或 Sign in with Google 登录。
如果您使用 Apple 登录并选择了「隐藏邮箱」,Apple 会提供一个私密中继地址。我们发送的邮件仍通过 Apple 中继到达您的真实邮箱。这属于正常现象,也是 Apple 对您隐私选择的保护。
在应用的邮箱登录页面点击「忘记密码？」,输入注册时使用的邮箱。在已安装 Meowkey 的设备上打开邮件中的重置链接,然后在应用内设置并确认新密码。若链接已过期或已使用,请重新申请。若未收到邮件,请检查垃圾邮件文件夹。如仍需帮助,请发送邮件至 contact@meowkey.io。若您使用 Apple 或 Google 登录,请选择对应的登录方式；如需重置 Apple 或 Google 密码,请使用该服务的账户恢复流程。
打开应用,进入「设置 → 删除账户」。删除会立即生效,且无法恢复。它会移除账户、随账户保存的资料与命盘,以及该设备上的缓存。如您使用 Apple 登录,我们会先撤销该 Sign in with Apple 授权。邮箱与 Google 账户以相同方式删除。之后您可以重新注册,包括使用同一个 Apple ID。如您已无法访问应用,请发邮件至 contact@meowkey.io,我们将在核实身份后代为删除。
您的出生数据和命盘会随账户保存在我们的服务器上,iOS 与 Web 均如此,以便跨会话使用命盘。iOS 应用还会在设备上保留一份缓存。详见隐私政策。
账户凭据(邮箱 + 密码哈希,或 Apple / Google 身份标识)。iOS 与 Web 都会保存您的资料和命盘。若您在 iOS 上使用 Apple 登录,我们还会保存一枚 Apple 刷新令牌,仅用于在删除账户时撤销该登录。产品分析方面,Web 端使用 Mixpanel 与 Vercel Web Analytics,iOS 端使用 PostHog。两端均不使用广告 SDK。
请先强制退出再重新打开。若仍有问题,请发邮件至 contact@meowkey.io,并附上 iOS 版本及简要描述。
非常欢迎。请发邮件至 contact@meowkey.io,尽量提供详细信息(附截图最佳)。